Plan a Visit to Crystal Bridges

Learn more about Crystal Bridges’ house rules and policies – including our photography and videography guidelines, refund, exchange, and online ticketing FAQs, and more.

Guest Services: Located in the museum’s Garrison Lobby, Guest Services is your resource for many museum amenities and services including Lost and Found, maps, brochures, self-guided and audio tours, and information about guided tours and educational programs. Guests may also purchase or pick up tickets here.

Inclement Weather: For more information regarding inclement weather affecting outdoor Crystal Bridges events, call (479) 657-2488.

Restrooms: All-gender, wheelchair-accessible, and family restrooms are located throughout the museum.

Checkroom: Large items, including backpacks, backpack-style child carriers, tripods, umbrellas, or any package or other item larger than 11 x 15″ are not allowed in the galleries. Self-service checkrooms are located in the lower lobby (one level down from the Garrison Lobby). Lockers are provided for your valuables at no charge in the checkroom.

Child Carriers: Front carriers are allowed in the galleries, as are sling-style child carriers. Backpack-style carriers are not permitted. Those can be stored in the checkroom during your visit.

Nursing Mothers: On the first floor near the Great Hall there is a private room that can be used, when it is available, by nursing mothers who prefer a private setting. Please ask a museum security officer or Guest Services for access.

Wheelchairs: Guests are welcome to bring their own wheelchairs (motorized or non-motorized). A limited number of wheelchairs are available from Guest Services on a first-come, first-served basis at no cost.

Food & Drink (Inside): Food, drinks, and chewing gum are not allowed in museum galleries, and outside food and drink are not permitted inside. Lunch is served daily at the museum’s restaurant, Eleven, and the Coffee Bar offers “grab-and-go” options.

Food & Drink (Outside): Picnicking is encouraged on museum trails and grounds, including in the Tulip Tree Shelter. Tables are provided outside on Walker Landing, but we ask that guests not bring coolers, chairs, or other gear onto Walker Landing.

Technology: Free Wi-Fi is available to Crystal Bridges guests at the museum. Please limit mobile phone conversations to non-gallery spaces, lobbies, restaurant, or museum grounds. If you are using your phone to participate in museum audio tours, headphones or earbuds are encouraged in galleries.

Pets: Leashed pets are welcome on the museum trails and grounds, but are not permitted inside the building, or on Walker Landing.

Crystal Bridges Museum of American Art is committed to making the galleries and grounds accessible for all visitors. Please note that our efforts to make our website, programs, and museum more accessible are ongoing. A number of on-site accommodations are offered for guests with disabilities in order to assure an enjoyable and engaging experience at the museum. If you have questions about our accommodations, please contact us.

Accessibility Amenities at Crystal Bridges

Northwest Arkansas is easily accessible by plane and by car. The Northwest Arkansas National Airport (XNA) is served by several international airlines. Other metropolitan areas such as Tulsa, Little Rock, Kansas City, St. Louis, Memphis, and Dallas are within a half-day’s drive.

While you’re in Bentonville, be sure to check out the rest of what Northwest Arkansas has to offer. Music, theater, restaurants, shopping, sports, outdoor activities, and attractions abound.

Exploring more of Arkansas during your visit? Discover what you can see and do in the Natural State.

Resources for more information: Bentonville | Rogers | Springdale | Fayetteville | Eureka Springs | 21c Museum Hotel Bentonville | Bike Bentonville | Finding NWA | Compton Gardens & The Peel Mansion